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Social Services

Boone County Family Resources
1209 East Walnut, Columbia, MO 65201
(573)874-1995   (573)443-2864
agency@bcfr.org

Hours: 8 am - 5 pm Monday through Friday
Services: Supported living residential programs, life skills training, early intervention services, family and community living support services, and case management/service coordination.
Services: Employment and life skills training, early intervention services, family and community living support services, case management/service coordination and supported living residential programs.  
Eligibility: Boone County residents with a developmental disability: mental or physical impairment (excludes mental illness) ; occurred before age 22; results in major difficulties with either: walking ,talking, self care, self-direction-learning, living independently; or getting and keeping a job; is lifelong or of extended duration; requires individualized and coordinated services and assistance
Fees: Sliding scale


Central Missouri Community Action, Boone County Family Resource Office
800 N. Providence Road, Columbia, MO 65203
(573)443-1100  
Hours: 8 - 5, M - F

Services: Community outreach, referral and follow-up; emergency utility assistance for low-income families; weatherization services (utility assistance and weatherization both subject to availability of funds and program guidelines); ShowMe Healthy Relationships, Skill-Up, Foster Grandparent Program, Housing Choice Voucher office, Family Support Coaching.  
Eligibility: Based on income and varies by program, call for information
Fees: None for income eligible recipients



Columbia/ Boone County Public Health and Human Services
1005 W. Worley St., Columbia, MO 65205
573-874-7488   TTY 573-874-7356   Fax: 573-874-7756
humanservices@gocolumbiamo.com
https://www.como.gov/health/human-services/

Services
Birth and Death Certificates (573) 874-7345 
Environmental Health (573) 874-7346; restaurant and pool inspections, food handler training, public nuisances
Community Health Services (573) 874-7356 HIV/STD testing and counseling, sexually transmitted disease clinic, pregnancy testing, family planning and women's health services, immunizations, blood pressure and diabetes screening
Social Services (573) 817-6430: medication assistance, utility assistance for families with children, and elderly and disabled, pregnancy counseling and support, home visitation
WIC (573) 874-7384: supplemental food and nutrition for women, infants and children under 5 years who meet eligibility.
Human Services: (573) 874-7488 Administers City of Columbia social services funding for the purchase of social services in Columbia
Animal Control (573) 449-1888
Eligibility: Specific age, residence and income criteria for some services
Appointment required for some services
Fees: Fees applied to most services, some services not denied if unable to pay.




DeafLEAD (formerly The L.E.A.D. Institute)
2505 W. Ash, Columbia, MO 65203
Phone: Voice/TTY (573)445-5005 Videophone: (573) 303-5604
Missouri Crisis/Text Line: (573)445-5035 or 888-761-4357 or text HAND to 839863
Deaf Crisis Line: 321-800-3323 or text HAND to 839863
FAX: 573-445-5088

Hours: 9:00-5:00 Monday-Friday, Crisis Line 24 hours
Services: Provide education, advocacy, crisis intervention, counseling, and other direct services for deaf, hard of hearing, deaf/blind, and late-deafened individuals and families; Missouri Crisis Hotline/Text Line; Deaf Crisis Videophone Hotline, sign language classes for all ages; deaf culture training to agencies; Teen Institute (camp for deaf and hard of hearing youth) teaches alcohol and drug abuse prevention, HIV/AIDS awareness, and other issues facing youth; free counseling for hearing and deaf individuals and their families who are victims of domestic violence, sexual assault, rape, incest and child abuse, free 24-hour crisis interpreting for Deaf victims of crime.
Fee: Sign language classes – call for current fee
Eligibility: Services provided as needed



First Chance for Children
1010 Fay Street Columbia, MO 65201
573-777-1815
director@fc4c.org
http://www.firstchanceforchildren.org/

First Chance for Children provides a wide range of comprehensive programming designed to support families with their specific parenting needs. From diapers and cribs, to parent education, play groups, and more, First Chance for Children has a service for all families with children under the age of 5. Together, we can ensure all children are ready for school, ready for life.
Safe C.R.I.B.S., which stands for Community Resources, Infant Beds, and Support, provides infants without a safe place to sleep a pack and play crib. The crib is delivered to the family and is followed by 5 additional home visits focusing on family wellbeing and child safety.  CRIBS is open to low-income families or those experiencing high parenting stress
Baby Bags provides diapers, wipes, hygiene items, and other supplies needed to provide care and comfort to children delivered along with Child development and safety information. Items are available at the First Chance office or through one of our partner programs. 
Lend and Learn Libraries are a free, fun place where parents can play with their children ages 0-5, interact with other parents, and ask trained staff questions about development or other concerns. Toys are available for check out so families can extend learning and play at home. Eligibility: open to anyone caring for a child under the age of 5. 
Baby U is a home visiting program supporting families with their specific parenting needs. Using the Nurturing Parenting and Parents as Teachers models, staff walk alongside families with children prenatally through the first semester of kindergarten providing resources, education, and support.  Eligibility: Baby U is open to low-income families or those experiencing high parenting stress
Geographic Area Served:  Boone, Howard, Cooper, Randolph, Audrain, Callaway, Moniteau, Cole, and Osage Counties.




Love Inc Of Columbia 
1516 Business Loop 70 West, Columbia, MO 65202
(573) 256-7662  Furniture donation line: 573-447-0020
office@columbialoveinc.org
furniturereferral@columbialoveinc.org
http://www.columbialoveinc.org/information-library/

Hours: Administrative Office: 8:30-4:30 (M-F); Client request telephone line open Monday-Wednesday 8:30am - 9:30am, and Wednesday 3:30pm - 4:30pm.
The Love Seat Resale Store: 10:00-5:00 (M-F), 9:00-4:00 (Sat)
Services: An intake interview is offered for the purpose of assessment and goal setting. Subsequently information and referral may be provided and/or enrollment in one of our programs. Love INC Information Library lists Love INC's most frequently requested documents. Programs include: Side by Side - individual coaching in the areas of life purpose, basic budgeting, job search, housing search, and credit score building. Extra Mile - 16 week, high accountability money management coaching with rewards/incentives. Extra Mile Homes – Four to six month transitional housing with money management and person coaching. The Love Seat – Free basic needs furniture for those in crisis or transition with church/agency verified need; resale store for those desiring to purchase low-cost items. Bike 2 to the Future – Free bicycle, helmet and lock for adults needing transportation to work or school.
Fee: None
Eligibility: City of Columbia residents
Intake Procedures: Agencies or church staff may email a referral to clientreferral@columbialoveinc.org or furniturereferral@columbialoveinc.org or leave a message on line 2. Clients may leave a message on line 1 on Monday-Wednesday 8:30am - 9:30am, and Wednesday 3:30pm - 4:30pm.
Staff is not available for walk-in appointments.
Required Documentation for Services: Permission for verification following intake interview as needed
Geographic Area Served: City of Columbia
Foreign Languages Spoken: Spanish



Lutheran Family and Children’s Services
307 Locust St., Columbia, MO 65201
(573)815-9955 or 866-326-LFCS (5327)    Fax: (573)449-4640
Hours: 8:30-4:30
heatherw@lfcs.org

Services: Counseling for women experiencing an unplanned pregnancy, offers parenting skills or placing child in an adoptive home; advocate for birth mother’s role in her decision; some funding available for medical costs; adoptive services include domestic and international adoptions, as well as home studies and post-placement supervision: Resources Parents provides group support, mentors and individualized case management support for youth who are pregnant or parenting.
Nurturing Network - LFCS offers help and support to Boone county parents through the Nurturing Network which is nationally recognized program with Evidence-Based strategies and curricula. This program teaches the importance of self-care skills and parenting education, so parents can be at their best for their children. 
Maternal Mental Health - LFCS offers individual, couples and family therapy services for Boone county mothers with depression (during pregnancy, post-partum or while parenting) and their children. This improves the parent-child relationship. Medication management assistance is available as needed. 
Fee: Fee for adoptions and home studies, no fee for pregnancy counseling
Eligibility: None for pregnancy counseling clients, call for criteria if wanting to adopt


MU Family Impact Center
105 E. Ash, Ste. 200, Columbia, MO 65203
573-882-2428
https://extension2.missouri.edu/programs/mu-family-impact-center

Hours: 9 - 5, M - F. Exercise: Stay Strong Stay Healthy Program designed to teach older adult safe structured and effective strength training.  Nutrition:  Eating From the Garden provides research based information through nutrition and gardening activities, Kids in the Kitchen encourages young people to eat healthier meals and snacks as a result of hands on cooking experiences. Live It! activity based program that motivates and teaches teens to make nutrient-rich food choices. Eating Smart, Being Active nutritional curriculum for adults. Health:  MU Social Services clinic provides integrative behavioral mental health care for persons who are uninsured or those waiting for their coverage to begin. MedZou provides primary care for the uninsured, or those waiting for their coverage to begin. Financial Literacy:  Voluntary Income Tax Assistance (VITA) provides free tax assistance to low income, disabled, homebound, and English as a second language tax payers.  Relationships:  Building Strong Families helps families find their strengths, build on those strengths and increase communication. Housing: Healthy Homes teaches how pollutants get into your home and how it effects your health, as well as inexpensive solutions and steps toward reducing you and your family's risk to exposure of pollutants. 



Missouri State Children's Division
212 Portland St., Columbia, MO 65201
573-441-5952
https://dss.mo.gov/cd/

Services: Foster home placement, adoption services, family centered services, abuse and neglect hotline investigations



Missouri State Family Support Division
601 Bus. Loop 70 West #272, Columbia MO 65203
or  1209 E. Walnut, Columbia MO 65201
Phone: (855-373-4636)  Automated line: (800) 392-1261
Hours: 8:00-5:00 (M-F)

Services: TANF, Temporary Assistance for children deprived of the support of one or both parents, blind pension, food stamps, child care support, Missouri HealthNet 
Fee: Free
Eligibility: Services available based on income



Missouri State Division of Child Support Enforcement
205 Jefferson St., Jefferson City, MO 65101
(573) 751-4224
https://dss.mo.gov/child-support/contact-child-support.htm

The Child Support program responsibilities include locating parents, establishing paternity, establishing child and medical support orders, monitoring and enforcing compliance with child and medical support orders, reviewing and initiating modification of support orders and distributing support collections.



Missouri State Division of Vocational Rehabilitation
900 W. Nifong, Ste. 210, Columbia, MO 65203
(573)882-9910    Fax: (573)884-5250
Hours: 8:00-4:30 (M-F)
https://dese.mo.gov/adult-learning-rehabilitation-services/vocational-rehabilitation/columbia-vr

Services: Vocational rehabilitation services, guidance, evaluation, job training and placement, assistance with accommodations, other services as needed for a positive employment outcome
Fee: Free
Eligibility: Physical or mental impediment/disability which makes it difficult to obtain
employment



Re-Entry Opportunity Center - The ROC
2103 Burlington St. #101, Columbia, MO 65202
573-607-9372
https://comoroc.org/

The ROC is a one-stop-shop for people recently released from jail or prison, and those under supervision in the criminal justice system. The ROC is modeled in part after Recovery Community Centers we see elsewhere in the state. When fully operational the ROC will have video games, a basketball net, couches, coffee snacks, and a TV. It will be a safe place that people wanting to do the right thing can hang out with others wanting to do the right thing.

The ROC will additionally provide meaningful and tangible resources and supports that can address the immediate basic and criminogenic needs of those we serve. Governmental and non-governmental agencies will truly collaborate and partner in an ongoing process of both identifying and meeting these needs. The ROC will serve as a central location where the people we serve can receive everything for STD testing, to bus passes, to job readiness training. All the services in Columbia that can reduce the likelihood people will re-offend and return to prison can now be found in one place.

Please note, The ROC will be staffed mostly, if not exclusively by Certified Peer Specialists. These are people with “lived experience”, those who have been there and done that, and who have completed a Department of Mental Health training to learn how to use their experience to help others. People receiving services at The ROC will be greeted by someone who has walked a mile in their shoes.



Salvation Army
1108 W. Ash, Columbia, MO 65203
(573) 442-3229   Fax: (573) 449-6185

Hours: 9:00a.m.-4:30p.m. (M-F)
Services: Food pantry; clothing vouchers; disaster assistance; Christmas assistance; casework services and referrals for transients and resident: youth activities for ages 6-18
Fee: None for most services, program service fee of 10% is asked for Harbor House residents
Eligibility: Must have need



Services for Independent Living
1401 Hathman Place, Columbia, MO 65201
(573) 874-1646  TDD 573-874-4121   Fax: (573) 874-3564
Hours: 8:00a.m. – 5:00 p.m. (M-F)

Services: Independent living services and skills development; Missouri Arts Program; information, referral, and advocacy; peer support; transportation; speaker’s bureau; recreation opportunities; volunteer opportunities; personal care attendant referral; head injury services; men’s and women’s support group; P.A.V.E. (People Advocating for the Voice of Equality);
Missouri Agr. ability project
Fee: Most services are free, may be some fees for transportation
Eligibility: Person with a disability
Geographic Area Served: Audrain, Boone, Callaway, Cooper, Howard, Montgomery, Randolph 
Foreign Languages Spoken: Spanish, Italian, French, German and Chinese



True North of Columbia
P.O. Box 1367, Columbia, MO 65205
Office: (573) 875-0503  Shelter: (573) 875-1369   Hotline: (573) 875-1370
Fax: (573) 875-0518 
Open 24 hours daily

True North serves those who are fleeing or would like to flee abusive domestic or sexual violence situations. Victims of domestic violence include those who are being abused either, physically, verbally, emotionally and/or psychologically by an intimate partner. Sexual violence victims include those who have been a victim of rape, sexual assault/harassment, human trafficking or stalking. We have a 24/7 hotline that you can call and an emergency shelter. We also provide orders of protection, case management, crisis intervention, counseling, support groups, domestic violence/sexual assault education, court and hospital advocacy, children’s services and outreach to any victim regardless of whether they are residing in our shelter or not.
Fee: All services of FREE and confidential for victims and their minor children
Eligibility: Must be experiencing domestic or sexual violence and wanting a safe way out of or a safer way to stay in the relationship.


Voluntary Action Center (VAC)
403A Vandiver Drive, Columbia, MO 65202
(573) 874-2273   Fax: (573) 874-9172

Services Provided: Monday - Friday 9 a.m. - noon & 1 - 4 p.m. (by appointment only, please call for intake and to schedule appointment for no contact services)
Phones: Monday - Friday 8:30 a.m. - 4:30 p.m. 
SERVICES: Financial Assistance with: Missouri Birth Certificates, Photo IDs, Prescriptions, Medical and Dental Copayments, Food Handler Cards required by employer, Baby Formula for WIC clients, Gas for work and medical appointments, Work Uniforms required for new employment, Car Repair for employed individuals, Rent and Motel Assistance (based on availability and grant guidelines)
In-Kind Assistance: Emergency Food, Hygiene Products, Feminine Hygiene Products, Household Cleaning Products, Diapers and Wipes, Go COMO Bus Tickets, Clothing Vouchers, Safe Kids Car Seat Vouchers
Seasonal Programs: Homes for Computers (school-age children), Window Air Conditioner Exchange, Summer Fans, Lunch in the Park (summer lunch for school-age children), Back to School Health Fair (school supplies for school-age children), Warm Up Columbia (winter clothing), Holiday Program (holiday gifts and meals)
ELIGIBILITY: Client must be a current Boone County resident and gross income for everyone living at the Address must be at or below 200% of the Federal Poverty Guidelines.


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