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Cars 4 Columbia

The National Hope Association, in partnership with the City of Columbia and the COMO Supplier Diversity Program, is piloting a donated car program targeted at the City’s three Strategic Plan Neighborhoods. The focus of the program is to provide reliable transportation to low-income individuals and families who cannot afford transportation but are in need of support to seek and retain employment, improve their ability to maintain self-sufficiency and to perform daily tasks where transportation is needed such as getting children to daycare, attending school events, doctor appointments and getting involved in community activities.
The targeted populations for the donated Cars 4 Columbia are:
Low-income individuals and families
Single-parent families
Non-violent ex-offenders
Survivors of domestic violence
People transitioning from welfare to work
People transitioning from homelessness
Transportation-challenged students
Recipients have to meet eligibility requirements and will be given training on basic auto maintenance, safe driving, correct use of seat belts and child safety restraints and future support for vehicle repairs. 
Eligibility: Referrals from social service agencies required.

City of Columbia Transit System
126 N. Tenth St, Columbia, MO 65205
(573)874-7282     Fax: (573) 874-7276
Hours: Office: 7-4:30 pm (Monday through Friday) and 10-4:30pm (Saturday); bus and Para-Transit Service: 6:25-6:25 pm (Monday, Tuesday, and Wednesday) 6:25-10:25 pm (Thursday and Friday) and 10-7pm (Saturday)

Services: Accessible fixed route bus service; ADA curb to curb Para-Transit service
Eligibility: None for regular bus, Para-Transit must be ADA
Fees: $1.50 regular bus fare; $0.75 for seniors (65 and over), children (ages 5-11), students with valid I.D., disabled, and Medicare recipients; $2.00 Para Transit service
Intake Procedure for reduced fare: proof of income, age, disability or student ID.  Application available online or in person. 

Free Bike Repair
Armory Sports Complex
701 E. Ash, Columbia, MO 65201
Columbia Parks and Recreation (573) 874-7460
Mondays 2 - 6 pm

Safety check and lights, brakes, flats, cables, bike licensing, general repair.
Hours subject to change, excludes holidays.  No drop off service - One bike per visit.

1807 Park 270 Dr., Ste. 518, St. Louis, MO 63146
Reservation hours: M - F, 8 - 5.  Hospital discharges and urgent trips are handled 24/7.  All other appointments require 5 days notice.

If you are a MO HealthNet Participant or a representative for a participant and need to schedule transportation to a medical appointment.

Love Columbia 
1209 E. Walnut St, Columbia, MO 65201
(573) 256-7662  Furniture donation line: 573-447-0020
Information Library:

Hours: Administrative Office: 8:30-4:30 (M-F); Client request telephone line open Monday-Wednesday 8:30am - 9:30am, and Wednesday 3:30pm - 4:30pm.
The Love Seat Resale Store: 10:00-5:00 (M-F), 9:00-4:00 (Sat) 
Services: An intake interview is offered for the purpose of assessment and goal setting. Subsequently information and referral may be provided and/or enrollment in one of our programs. Love Columbia Information Library lists Love INC's most frequently requested documents. Programs include: Side by Side - individual coaching in the areas of life purpose, basic budgeting, job search, housing search, and credit score building. Extra Mile - 16 week, high accountability money management coaching with rewards/incentives. Extra Mile Homes – Four to six month transitional housing with money management and person coaching. The Love Seat – Free basic needs furniture for those in crisis or transition with church/agency verified need; resale store for those desiring to purchase low-cost items. Bike 2 to the Future – Free bicycle, helmet and lock for adults needing transportation to work or school.  
Fee: None 
Eligibility: City of Columbia residents 
Intake Procedures: Agencies or church staff may email a referral to or or leave a message on line 2. Clients may leave a message on line 1 on 
Monday-Wednesday 8:30am - 9:30am, and Wednesday 3:30pm - 4:30pm. 
Staff is not available for walk-in appointments. 
Required Documentation for Services: Permission for verification following intake interview as needed 
Geographic Area Served: City of Columbia 
Foreign Languages Spoken: Spanish

NEMT - Non Emergency Medical Transportation Services

Transportation Services
Non-Emergency Medical Transportation, or NEMT, can be used when you do not have a way to get to your healthcare appointment without charge. We may use public transportation or bus tokens, vans, taxi, or even an ambulance, if necessary to get you to your healthcare appointment. Home State will give you a ride that meets your needs. You do not get to choose what kind of car or van or the company that will give you the ride. You may be able to get help with gas costs if you have a friend or a neighbor who can take you. This must be approved before your appointment.
Who can get NEMT services? 
You must be on MO HealthNet or MO HealthNet Managed Care on the day of your appointment. People in a MO HealthNet Managed Care Health Plan get their NEMT services from the health plan. Some people on MO HealthNet or MO HealthNet Managed Care do not get NEMT services as part of their benefits. The NEMT program will let you know if your benefits do not cover NEMT. 
Children who are under age 17 must have an adult ride with them.
We will only pay for one child and one parent/guardian and/or an attendant if your child is under age 21 and needs to be away from home overnight or needs someone to be with him/her. We will not pay for other children or adults.

Call 1-866-269-5927. You must call at least 5 calendar days before the day of the appointment or you may not get NEMT. You may call this number Monday through Friday, 8:00 A.M. to 5:00 P.M. for regular scheduled appointments.

OATS Transit
2501 Maguire Blvd, Columbia, MO 
573-449-3789    800-269-6287   
Hours: 6 - 6  (M-F)

To schedule a ride in Boone County call the Columbia OATS Transit Office at 573-449-3789 or 800-269-6287. Calls must be made between the hours of 9:30 am and 5 pm Monday-Friday; 24-48 hours in advance.
Fares (one-way):
In – Town: $2.00 (for seniors or individuals with disabilities only)
Within County: $3.00
Adjacent County: $4.00
Long Distance (Beyond 2 Counties): $3.00 per county
To Columbia From Ashland, Central Boone, Hallsville: 2nd, 3rd & 4th Monday each month
From Centralia, Harrisburg, Rocheport, Sturgeon: 2nd & 4th Wednesday each month
In-Town City of Columbia
Medical Appointments: Monday-Friday (8:30 am-4:30 pm) Medical appointments must be no later than 2:30 p.m. to ensure transportation for return home.
Grocery Shopping: Monday-Friday (8:30 am-4:30 pm)
Seniors 65+ or 18-64 with a disability.
Calls must be made at least 24 to 48 hours prior to appointment.

Services for Independent Living
1401 Hathman Place, Columbia, MO 65201
573-874-1646 Fax: 573-874-3564
Hours: 8:00-5:00 (M-F)

Services for Independent Living (SIL) is a non-profit Center for Independent Living that promotes independence for persons with disabilities, seniors, and veterans by following the Independent Living Philosophy. We provide five core services: Advocacy, Independent Living Skills, Information & Referral, Peer Support, and Transition. 
Our services include:  Assistive devices/technology information, demonstration, and technical assistance, a hands-on demonstration center, equipment loans, and ramp installation. Our reutilization program accepts donations of gently used fully functional durable medical equipment.
Youth programs and services for ages 13-32 aids transition into adulthood and is provided in individualized and group settings. Year-round support groups, activities, and classes on pre-employment and work readiness, financial literacy, cooking, healthy relationships, social skills. 
Personal Care Services include Consumer-Directed Service: the consumer chooses, hires, and directs their attendant, In-Home Service: the attendant is employed by SIL but the consumer directs their activities. Applications for aides and attendants are continuously accepted.
Aging in Place assists individuals age 55+ to remain active in the community, reduce isolation, and maximize their independence.
Transportation Services provides door-to-door service.
Volunteer services is always accepting individuals to assist in our mission.
Fee: Most services are free (there may be low cost fees for transportation service).
Eligibility: People with disabilities, seniors, and veterans.
Geographic Area Served: Audrain, Boone, Callaway, Cooper, Howard, Montgomery, Randolph.

Vision Zero Smart Road User Program
One on one driving lessons (cars), tips for safe traveling, bicycle education courses.  Must have valid driver's permit or drivers' license. After completing the course participants receive a voucher for a free bike.

Voluntary Action Center (Bus Passes)
403A Vandiver Drive, Columbia, MO 65202
(573) 874-2273   Fax: (573) 874-9172

Hours: Phone: 8:30 am – 4:30 pm (M - F) ; Office: 9:00 am -noon and 1:00 pm – 4:00 pm (M - F)
  • Family Assistance and Emergency Services: medication, gasoline, work clothing,CATS tickets, IDs and birth certificates, Youth Enrichment Fund scholarships, food, hygiene items, diapers, car repair, etc; 
  • Seasonal programs: Christmas adopt-a-family, Lunch in the park, Summer fans, Homes for Computers, Warm-Up Columbia, school supplies, Christmas in July; community information and referral; Volunteer information, promotion, recruitment, training, fairs and recognition; 
  • Community Services Directory: Helping Hand Catalog of volunteer opportunities
Fee: Services and Helping Hand Catalog free of charge, fee for Community Services Directory
Eligibility: No restriction for volunteer program, Family Assistance and Emergency Services determined on an individual case basis.